FREQUENTLY ASKED QUESTIONS
DELAYS IN SHIPPING DUE TO COVID19
We are continuing to fulfil orders and provide services to our customers as best as we can. Circumstances may cause some delays in transit, due to local protective regulations and quarantine measures alongside new border controls and reduced air freight capacity in the market which may impact service. Thank you in advance for not only your purchase with Dumpstuff but also for your patience.
When will I receive my delivery?
As a small independent business Dumpstuff does not hold vast amounts of stock. In order to be more sustainable we try where possible to make small runs of orders at one time, so as not to use more resources than required. Due to this there may be slight delays in delivery. We hand decorate your orders in the South West UK. Once your orders are made we check them for quality and accuracy, before packaging them in our eco-friendly mailers ready for delivery. We endeavour to keep you updated during this process.
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In the UK we use Royal Mail Delivery to get your order delivered. Our standard UK delivery takes 3-5 working days, EU delivery is 3-5 days and Rest of the World is between 7-14 days to arrive so please ensure you place your order allowing plenty of time.
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How do I care for my garments?
For best results we recommend you turn all garments inside out before washing, and wash at 30 degrees. Do not iron graphics. Individual washing instructions are printed on the garment's labels.
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For the sake of the environment we advise you reduce the amount you wash your garments, where possible don't wash it after every use, simply air out your garment. Avoid tumble drying as this is very energy intensive, instead line dry.
Size Guide
Dumpstuff garments are all unisex. We use standard sizing from XS- XXL. To help you understand the sizing please see the charts bellow. Product images will also show examples of the fit on male and female models with their height and size shirt to help you visualise the fit.
EP01 shirt dimensions
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The following designs are hand printed on our EPO1, 100% organic cotton shirts:
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Dumpstuff and Explore T-Shirt
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Surf Betty T-Shirt
EP18 shirt dimensions.
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The following designs are hand printed on our EPO1, 100% organic cotton shirts:
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Scribe T-Shirt
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Crew T-Shirt
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Mandala Map T-shirt
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Death Wave T-Shirt
EP18L shirt dimensions.
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The following designs are hand printed on our EPO1, 100% organic cotton shirts:
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Mandala Mountain Long-sleeve
EP62 sweatshirt dimensions.
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The following designs are hand printed on our EPO1, 100% organic cotton shirts:
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Surf Betty Sweatshirt
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Scribe Sweatshirt
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Crew Sweatshirt
We endeavour to make your shopping experience at Dumpstuff store a pleasant as possible. If you think we can improve our service or you have been disappointed in any way please contact us so we can try and resolve any issues.